For businesses
The documentation remains.
The experience can leave.
Identify the knowledge your organisation depends on, then preserve it before it walks out the door.
The hidden dependency
One person often knows what the manual does not.
- A specialist process
- A difficult machine
- Important customer relationships
- A historical workaround
- A diagnostic technique
- Why a procedure exists
- What commonly goes wrong
Example organisation dashboard
Illustrative example only. These figures do not represent current Tacit Legacy customers or live organisation data.
Experts48
Knowledge Sessions326
Critical Areas21
Areas Needing Capture7
Single-Expert Dependencies4
Knowledge Exit Interview
What do you know that isn't documented?
A structured departure conversation can surface the practical knowledge a successor will need.
What do you always check first?
What mistakes should your replacement avoid?
What do you know that isn't written down?
What would you teach someone taking over?
What relationships are important?
What do you wish the organisation understood?
Founding community
Make experience part of the handover.
Help us build a place where experience can be captured, preserved and passed on.