WHAT
What is done?
01The Tacit Interview
The conversation is where the knowledge begins.
People often do not realise that what they know is unusual. Good questions help experience become visible.
A guided conversation
Ask the questions nobody thought to write down.
An experienced person may begin with a phrase that sounds simple. Tacit Legacy follows the thread.
“I just know when something isn't right.”
Tacit Legacy asks
What do you notice? What does normal look like? What changes?
A short Knowledge Session
One answer can reveal several layers of experience.
Expert
“I always check the bearing first.”
Tacit Legacy
“What makes you check that first?”
Expert
“You can hear a change before you can see the problem.”
Tacit Legacy
“What does that change sound like?”
Knowledge uncovered
- Early warning sign
- Why it matters
- What to check
- Decision point
- Common mistake
This is an illustrative example of how a Knowledge Session can uncover experience. It is not an approved technical procedure.
The five layers
Go beyond the instructions.
The interview moves from observable tasks to the judgement that only repetition can teach.
HOW
How is it done?
02WHY
Why is it done that way?
03JUDGEMENT
How do you decide what to do?
04EXPERIENCE
What have you learned from doing it repeatedly?
05Experience is often the part nobody wrote down.
The questions deepen.
What do you check first?
Why?
What mistakes do beginners make?
What would make you stop?
Founding community
The right question can preserve a lifetime of learning.
Help us build a place where experience can be captured, preserved and passed on.